A devastated bank customer swindled out of close to $50,000 says the fight to get the money back was “like torture” and left ...

HSBC customers who became victims of a long-running "spoofing" scam hope the bank will take full responsibility for its "system failures" in Federal Court this week.

A global telco that failed to stop more than 1,000 scam text messages from reaching Australians has faced no consequences, the ABC can reveal.

ASIC extracted a sizeable penalty after the global bank admitted it failed to protect customers from systemic fraud but some ...

Information Age understands the telco may face penalties up to $250,000 if it now violates ACMA’s warning. A victim who lost ...

Banks like to talk tough on scams, but the HSBC case shows victims can still be left waiting years for compensation after the ...

A scam victim has revealed the devastating moment they lost their entire life savings in a 10-minute call to a scammer using ...

California-based telecom company TeleSign received only a compliance direction from the Australian Communications and Media Authority (ACMA) after carrying 1,121 scam text messages impersonating HSBC ...

An Australian court has ordered HSBC's , local unit to pay ​A$35 million ($24.61 million) after the bank admitted to failures ‌in protecting customers from scams, the country's corporate regulator ...