Zsuzsa Kecsmar is the CMO and Co-founder of Antavo, the Enterprise Loyalty Cloud providing best-in-class loyalty technology. Two of the ways we're seeing companies prepare for a potential spending ...

Retail rewards programs can be a smart way to save money at establishments you frequent. If you collect points, don't keep ...

GoTab has acquired Fishbowl, adding one of the restaurant industry’s longest-running guest marketing and loyalty platforms to ...

As restaurants increasingly look beyond reservations and transactions to build lasting guest loyalty, the luxury hospitality ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

McDonald’s CEO Chris Kempczinski put it bluntly on the Q1 2026 earnings call. The consumer environment is “certainly not improving, and it may be getting a little bit worse.” Higher-income guests are ...

The partnership demonstrates a key aspect of successful collaborations: Both sides get something specific from the deal, and ...

Choose the best travel rewards program for your lifestyle. Read more about how we rank the best travel rewards programs, and ...