NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM) today announced the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform for modern enterprises. Release 18.2 ...

Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities. The Sprinklr Social Advanced Plan is pre-built with ...

As AI Agents autonomously resolve more customer issues and deliver measurable business outcomes, Sprinklr’s new autonomous evaluation capability provides transparent, test‑backed, explainable ...

Sprinklr has launched the Sprinklr Partner Program to deliver training, go-to-market support, and a certification program to an ecosystem of technology organizations, systems integrators, agencies, ...

Sprinklr has introduced a new slate of artificial intelligence tools aimed at helping companies provide enhanced customer experiences. The centerpiece is autonomous and intelligent AI technology that ...