Utility companies claim smart meters save customers money. But that isn’t always the case.

If you’ve spent any amount of time shopping for a power meter or a smart trainer lately, you will have seen brands advertise their claimed accuracy. It’s usually listed as a plus or minus number, with ...

SPRINGFIELD — Your electric meter will soon be able to communicate with you in real time. That means a warning if you are using more power, and spending more money, than you’d planned. This week, ...