Comcast has agreed to pay $117.5 million to settle a class-action lawsuit stemming from a cybersecurity breach that exposed the personal information of millions of Xfinity customers in October 2023.

IBM and Red Hat launched Project Lightwell with $5 billion to patch open-source vulnerabilities faster than AI can discover ...

Daloopa, the essential data infrastructure for AI and agentic workflows in financial services, today announced a new Model Context Protocol (MCP) connector with Microsoft 365 Copilot. The integration ...

In just its third edition, MEWA India has established itself as a leading platform for stakeholders across the nuts and dry ...

D-Link router botnet AryStinger has compromised over 4,300 end-of-life DIR-850L and DIR-818LW devices, Qianxin XLab reported ...

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PALO ALTO, Calif., June 08, 2026 (GLOBE NEWSWIRE) -- Today, Broadcom Inc. (NASDAQ: AVGO), a global technology leader that designs, develops, and supplies semiconductor and infrastructure software ...

High contact center turnover, fragmented information and outdated platforms share a common fix: invest in the people doing the work. Customer engagement is now a more complex offering than it’s ever ...

Indonesian telco Indosat Ooredoo Hutchison announced on Thursday it has successfully spun off its fibre business, which has relaunched as Infra Fiber Teknologi (IFT), an independent fibre ...

The speakers discuss Netflix’s architecture for surviving extreme traffic spikes. They explain the mechanics of prioritized ...

Customer Contact Week (CCW) Las Vegas is scheduled for June 22-25, 2026 at Caesars Forum. The program is positioned as an in-person gathering for customer contact and contact center leaders, with ...