AI does have its places, and one of them could be in helping you manage your Linux systems, be they desktops or servers.

Zendesk for Employee Service is an excellent IT help desk service, offering extensive ticket management tools, productivity-boosting AI features, and both asset and change management capabilities.

Microsoft unveiled Project Solara at Build 2026, a chip-to-cloud platform for “agent-first devices” that run AI agents instead of traditional apps. Two concept devices, a wearable badge and desk ...

During the first 24 hours of the war in Iran, the United States used Maven Smart System (MSS) to help strike more than 1,000 targets, a tenfold increase over what was possible in the pre-MSS era.

The Coast Guard is planning a $100 million support contract for systems modernization efforts The requirement will provide program management, analytics and transformation support The opportunity ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Hackers are abusing Microsoft Teams chats to impersonate IT support, gain remote access, move laterally, and steal company data, Microsoft warns. Microsoft says hackers are ditching malware for social ...

President Donald Trump’s job approval rating has sunk to a new low as Americans express growing concerns about rising costs and the war with Iran, according to an NBC News Decision Desk Poll powered ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer Service based on their AI features, integrations, price, and more. I'm a ...

There’s a reason we’re called WIRED. If there’s one thing most of today's gadgets have in common, it’s that they typically need to be plugged in from time to time. But all those cables, cords, and ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...