One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Percona, a provider of open source database software and services, today announced a partnership with HexaCluster, a PostgreSQL migration and services specialist, to help organizations move off ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

Customers remember brands that feel clear, consistent, and thoughtful from the moment the order arrives. Simple packaging details such as branded stickers, custom product labels, thank-you cards, ...

OAKLAND, Calif., June 12, 2026 /PRNewswire/ -- As warmer temperatures push energy use higher, Pacific Gas and Electric Company (PG&E) is connecting customers with the resources they need to stay safe, ...

WESTFIELD — In the name of helping homeowners transition to energy-efficient heat pumps, Westfield Gas & Electric is expanding its innovative financing piloting program, called “Home Plus.” The goal ...

Lloyds Banking Group Plc is partnering with fintech giant Stripe Inc. to give its more than 1 million business customers access to a new suit of payment tools, as the lender seeks to modernize its ...

A new report from Massachusetts-based business research firm Forrester says that by 2030 half of the customer service jobs currently occupied by flesh-and-blood human employees will have been taken ...